Avatar

Flash Support

  • Total activity 65
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 1
  • Subscriptions 40

Activity overview

Latest activity by Flash Support
  • Avatar

    Flash Support created an article,

    How do I transfer ownership of my Flash bike?

    To transfer ownership of your Flash bike to a new owner, we will first need the original owner to go to the Settings of your Flash App and select Factory Reset. Then the original owner needs to con...

  • Avatar

    Flash Support created an article,

    Where can I find replacement parts for my Flash?

    We offer replacement parts online at https://shop.flashbike.io/collections/spare-parts    

  • Avatar

    Flash Support created an article,

    How does hot or cold weather affect performance?

    Flash is designed to withstand temperatures far beyond what we would consider optimal biking weather! However, once the temperature drops below freezing (or gets too hot), battery and touchscreen p...

  • Avatar

    Flash Support created an article,

    Why does my battery lose power over time, even when the charger is plugged in?

    Let's consider the following scenario: Friday evening, you come home from work and plug in your Flash to charge. Your Flash remains plugged in and unused for a full week. A week later, you head ou...

  • Avatar

    Flash Support created an article,

    What is Deep Sleep Mode and how does it work?

    What is Deep Sleep Mode? Even when your Flash is in OFF mode, there is still some activity happening with the on-board embedded system, which is why you'll see some loss of battery charge over an e...

  • Avatar

    Flash Support created an article,

    Flash Assembly | Optional Front Brake Adjustment

    When you attach your front wheel to your Flash, you may find that your front brake pads are either too close or too far from the rotor, and need to be adjusted accordingly. This video explains the ...

  • Avatar

    Flash Support created an article,

    How do I pair the Flash app with my bike?

    Watch this video for a detailed walkthrough of the initial app setup and pairing process. For more tutorial videos, visit the tutorial video section of our Help Center.

  • Avatar

    Flash Support created an article,

    Flash App | First Time Setup

    This video walks you through the first time setup process for the Flash app, so you can use the app with your Flash bike. We’ll create a user account, pair the app with your bike, and create a uniq...

  • Avatar

    Flash Support created an article,

    How do I find my Bike ID?

    Your unique Bike ID is an eight character sequence of letters and numbers that can be located in two places: On the outside of your Flash's shipping box. On the bike's frame, near the bottom of th...

  • Avatar

    Flash Support created an article,

    Flash Assembly | Optional Fenders

    Our custom Flash fenders are lightweight, sturdy and keep road muck where it belongs: not on you! Tools Required: 4mm allen key (included), 3mm allen key, 10mm wrench, phillips screwdriverTime Requ...