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Flash Support

  • Total activity 116
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Activity overview

Latest activity by Flash Support
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    Flash Support created an article,

    How do I transfer ownership of my Flash bike?

    To transfer ownership of your Flash bike to a new owner you will first need to go the Settings of your Flash App and select Factory Reset. Then you need to contact support@flashbike.io and email us...

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    Flash Support created an article,

    Where can I find replacement parts for my Flash?

    We offer replacement parts online at https://shop.flashbike.io/collections/spare-parts If you do not find the part you need please email us at support@flashbike.io.    

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    Flash Support commented,

    Thanks for sharing. We've flagged this as a ticket, so that our Support team can follow up with you, and figure out why you're not receiving theft alerts on your phone.

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    Flash Support commented,

    Official comment

    Hi Randy - thanks for your post. The touchscreen responds to a very light touch, so what you're seeing is obviously not expected behavior. We've created a support ticket for you based on your post,...

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    Flash Support created an article,

    Can I leave a group if I change my mind?

    We strongly urge you NOT to join a group unless you are truly committed to redeeming the group offer and purchasing a Flash bike. That said, we understand that life changes and you may need to chan...

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    Flash Support created an article,

    My group is full! Now what happens?

    Congratulations! You and your friends reached your group's required size, and now everybody gets the offer reward. But how does that happen? We're glad you asked! When your group reaches its requir...

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    Flash Support created an article,

    How do I track my group's progress?

    You can track your group's progress at anytime by visiting the Group Offers page and clicking on the View Group button. (You'll need to enter your Group ID first.) You can also find a direct link t...

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    Flash Support created an article,

    What Group Offer rewards are available?

    Available Group offers may change from time to time. To see what offers are currently available for groups, visit the Group Offers page and click on "Create Group." The signup form will s...

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    Flash Support created an article,

    How do I join an existing group, or invite others to join my group?

    The Flash Group Offers program allows friends to get together and purchase their Flashes at a significant group discount. If someone you know has already created a group, you can join their group a...

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    Flash Support created an article,

    How do I create a group?

    To create a new group, just visit our Group Offers page, and click on "Create Group." You'll then see a form requesting some basic information: Group Name This is just a fun way to identi...