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Flash Support Team

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Latest activity by Flash Support Team
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    Flash Support Team created a post,

    Bay Area Demo Day: Sunday, April 29

    Come test ride a Flash this weekend at our retail partner location in Fremont! We'll have plenty of demo bikes available to test ride, plus some brand new Flash bikes available to take home with yo...

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    Flash Support Team created an article,

    How to Upgrade your Flash v1 Lite

    You Flash v1 Lite can be upgraded at any time to full Flash v1 features, including app connectivity, safety lighting, GPS tracking, higher top speed, and much more. Compare Features >> Instan...

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    Flash Support Team created an article,

    Flash v1 Lite Operating Instructions

    Initial Wake-Up When you first receive your brand new Flash v1 Lite and remove it from the box, you will need to wake the bike up from the shipping mode. To do so, simply plug in your AC charger to...

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    Flash Support Team created an article,

    What is the Flash v1 Lite?

    For those who want an electric bike but aren't sure you want all the bells and whistles, we created the Flash v1 Lite. More Affordably Priced Available for hundreds less than the v1, the Flash v1 L...

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    Flash Support Team created an article,

    What are the full bike specs?

    The interactive Specs page on our website has details on all areas of the bike, as well as a 360° view of bike that you can adjust with your mouse. For quick reference, you can also download the sp...

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    Flash Support Team created an article,

    Is there an additional cost for wireless service?

    Nope! There is no additional cost for Flash's wireless cellular service. You don't even need to set anything up. Every Flash arrives connected and ready to go. For more on our wireless cellular cov...

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    Flash Support Team created an article,

    Can I cancel my order for a refund?

    Orders may be cancelled and refunded at any time prior to order fulfillment. For information on returning/refunding orders that have already been fulfilled, please see our returns policy and warran...

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    Flash Support Team created an article,

    Can I upgrade Flash, like adding a larger battery or a suspension fork?

    While we would like to accommodate upgrades and modifications to the bike, we unfortunately cannot. Our approach to standardize Flash is in an effort to offer the lowest price possible while also s...

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    Flash Support Team created an article,

    When will I receive my Flash? When will I be charged?

    Shipping Dates Shipping for pre-orders is scheduled for November. "Early Bird" orders placed on our Indiegogo campaign will ship in January. Bikes ordered from our online store will ship ...

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    Flash Support Team created an article,

    Where can I see or test ride a Flash?

    Retail Partners You can search our retail partner locations to find bike shops and other retailers where you can test ride a Flash for yourself. We are actively adding more partners to our program,...