To transfer ownership of your Flash bike to a new owner, we will first need the original owner to go to the Settings of your Flash App and select Factory Reset. Then the original owner needs to contact firstname.lastname@example.org and email us with the subject "Request to Transfer Ownership".
Please include the following in the email.
1. Your Bike ID Txxxxxxx
2. Your registered email address
3. Full Name
Without the above information, we will not be able to transfer ownership for security reasons. Once received, our support team will then unbond your username from your bike. This will allow the new owner to pair the bike with the Flash App.