Your unique Bike ID is an eight character sequence of letters and numbers that can be located in two places:
- On the outside of your Flash's shipping box.
- On the bike's frame, near the bottom of the seat tube.
If you still can't find your Bike ID, please contact us at firstname.lastname@example.org with information on your original order, and we can help identify your Bike ID.
In both cases, it is the full sequence of eight letters/numbers that you will see below a bar code: